Where is the name of your Windows login account\profile.ġ.1: Please add an exclusion for Lumion.exe in all third-party firewalls. Also found at C:\Users\\Documents\Lumion. ġ.3.2: The Lumion.exe file in the install folder as in 1.3.1 above.ġ.3.3: The folder and subfolders for user data in Documents. Knowledge Base: How do you add an exclusion for Lumion in Windows Defender and Windows Firewall?ġ.3.1: The installation folder - usually Program Files\Lumion.If you need help with this step, please contact the manufacturers' website for help with your antivirus/security software.ġ.2: Ensure to add exclusions (see section 1.3 below) in Windows Defender Antivirus: If you have successfully installed Lumion: A: Exclusions to antivirus and security softwareġ.1: Please add exclusions (see section 1.3 below) to all of the PCs antivirus and security software.
